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VR Troubleshooting: Difference between revisions

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Quick Fix - Restart the Spectrum service in Task Manager.
Quick Fix - Restart the Spectrum service in Task Manager.
[[File:Spectrum.png|left|thumb|Spectrum - Windows Perception Service]]
[[File:Spectrum.png|left|thumb|Spectrum - Windows Perception Service]]
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Issue - WMR Headset (HP Reverb G1/G2, etc) crashes in DCS/snow/etc.
Issue - WMR Headset (HP Reverb G1/G2, etc) crashes in DCS/snow/etc.<br>
Fix - Go to Add or Remove Programs, Mixed Reality Portal, Advanced, Repair or Uninstall (try other WMR apps as well). It seems these programs get gummed up, and reinstalling them cleans them up.
Fix - Go to Add or Remove Programs, Mixed Reality Portal, Advanced, Repair or Uninstall (try other WMR apps as well). It seems these programs get gummed up, and reinstalling them cleans them up.

Revision as of 00:39, 10 February 2021

Issue - HMD tracking works, as apparent by correct motion in the mirrored screens on your desktop, but the HMD screens are not on.
Quick Fix - Connect your HMD to a different video output. It seems Windows flags the screen as asleep and there is no way to wake it.
Long Fix - Make Windows forget your display states by clearing entries from your registry. Right click and delete the following and then reboot:

  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Configuration
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\Connectivity
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\ScaleFactors



Issue - unspecified
Quick Fix - Restart the Spectrum service in Task Manager.

Spectrum - Windows Perception Service










Issue - WMR Headset (HP Reverb G1/G2, etc) crashes in DCS/snow/etc.
Fix - Go to Add or Remove Programs, Mixed Reality Portal, Advanced, Repair or Uninstall (try other WMR apps as well). It seems these programs get gummed up, and reinstalling them cleans them up.